Introduction
This Privacy Policy ("Policy") is issued by rs786 ("rs786", "we", "us", "our"), the operator of the website at rs786.cam ("the Platform"). It explains how we collect, use, disclose, store and protect personal data relating to individuals who access or use the Platform ("you", "your", "User").
rs786 is an English-language online betting information and entertainment platform primarily serving adult users in Pakistan and internationally. We are committed to handling personal data responsibly, transparently and in accordance with applicable data protection principles.
This Policy should be read alongside our Terms & Conditions, which govern your use of the Platform overall. By registering an account, making a deposit or otherwise using the Platform, you acknowledge that you have read and understood this Policy.
This Policy applies to personal data collected through the rs786 Platform only. It does not apply to third-party payment processors, operators or any external websites that may be linked from this Platform. Users should read the privacy policies of any third-party service they interact with separately.
Definitions
In this Policy, the following terms have the meanings set out below:
| Term | Meaning |
|---|---|
| "Personal Data" | Any information that identifies or can reasonably identify a living individual, directly or in combination with other data (e.g., name, email address, CNIC number, IP address). |
| "Processing" | Any operation performed on Personal Data including collection, recording, storage, retrieval, use, disclosure or deletion. |
| "Controller" | The entity that determines the purposes and means of processing Personal Data — in this context, rs786. |
| "Processor" | A third-party service provider that processes Personal Data on behalf of rs786 under a contractual data processing agreement. |
| "KYC" | Know Your Customer — identity and address verification required before withdrawals are processed. |
| "Cookie" | A small text file placed on a User's device by the Platform to store session or preference information. |
| "Sensitive Data" | A subset of Personal Data requiring additional protection, including financial data, identity document details and responsible gambling records. |
Data We Collect
rs786 collects Personal Data in the following categories. We collect only what is necessary for the purposes described in this Policy.
3.1 Registration Data
When you create an Account, we collect:
3.2 Identity Verification (KYC) Data
Before processing withdrawals, we may collect:
For Pakistani users, the primary identity document is the Computerised National Identity Card (CNIC) issued by NADRA. The name on your Account must match your CNIC and your registered payment accounts (e.g., Easypaisa, JazzCash, HBL, UBL, Meezan Bank, Bank Alfalah). These payment providers are referenced for context only and do not endorse rs786.
3.3 Financial Transaction Data
For each deposit and withdrawal, we record:
3.4 Usage and Technical Data
When you use the Platform, we automatically collect:
3.5 Responsible Gambling Data
Where you activate responsible gambling tools (deposit limits, self-exclusion, cooling-off periods), we record the tool activated, the parameters set and the activation date. This data is used solely to enforce the tool and is treated as Sensitive Data.
3.6 Communications Data
If you contact rs786 support via Live Chat or email, we retain records of those communications for quality assurance, dispute resolution and regulatory compliance purposes.
Legal Basis for Processing
rs786 processes Personal Data under the following legal bases, applied as appropriate to each processing activity:
- Contractual Necessity: Processing required to fulfil our agreement with you — including account creation, transaction processing, KYC verification and withdrawal management;
- Legitimate Interests: Processing necessary for rs786's legitimate business interests including fraud prevention, security monitoring, service improvement and responsible gambling enforcement, where those interests are not overridden by your fundamental rights;
- Legal Obligation: Processing required to comply with applicable laws including anti-money laundering (AML) obligations, financial record-keeping requirements and regulatory reporting;
- Consent: Where no other legal basis applies and where we have obtained your freely given, specific and informed consent — for example, for certain non-essential cookies or marketing communications. You may withdraw consent at any time.
How We Use Your Data
Personal data collected by rs786 is used for the following purposes:
5.1 Account Management
To create, maintain and manage your Account; to verify your identity; to process deposits and withdrawals; to communicate account status and transaction confirmations.
5.2 Fraud Prevention and Security
To detect, investigate and prevent fraudulent activity, money laundering, bonus abuse and other prohibited conduct as defined in our Terms & Conditions. This includes automated risk-scoring of account activity.
5.3 Responsible Gambling
To enforce deposit limits, loss limits, session timers, cooling-off periods and self-exclusion instructions that you or we have activated. Responsible gambling processing is treated as Sensitive Data and is subject to stricter access controls.
5.4 Legal and Regulatory Compliance
To fulfil our obligations under applicable AML laws, financial record-keeping requirements and any lawful regulatory request or court order.
5.5 Service Improvement
To analyse Platform usage patterns, identify technical issues, test new features and improve the overall user experience — particularly for users accessing rs786 from Pakistani cities including Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan and Peshawar.
5.6 Customer Support
To respond to your queries submitted via Live Chat or email; to resolve disputes; to document support interactions for quality assurance.
rs786 will not send you unsolicited marketing communications unless you have explicitly opted in. You may withdraw marketing consent at any time by contacting support or updating your account preferences.
Data Sharing
rs786 does not sell your personal data. We share data only in the following limited circumstances:
6.1 Service Providers (Processors)
We engage third-party service providers who process data on our behalf under binding data processing agreements. These include payment processing infrastructure providers, KYC verification services, fraud detection platforms and cloud hosting providers. Processors are contractually prohibited from using your data for their own purposes.
6.2 Legal and Regulatory Disclosure
We may disclose personal data to law enforcement authorities, regulatory bodies or courts where required by applicable law, regulation or a lawful order. We will notify you of such disclosure where legally permitted to do so.
6.3 Business Transfers
In the event of a merger, acquisition or sale of all or part of rs786's assets, personal data held by rs786 may be transferred to the acquiring entity. You will be notified of any such transfer that materially affects your data rights.
6.4 Responsible Gambling Networks
Where you have registered a self-exclusion, rs786 may be required to share that registration with applicable self-exclusion scheme operators or responsible gambling databases in the relevant jurisdiction, in order to enforce your exclusion across participating platforms.
Payment method names referenced on the Platform — including Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah — are familiar Pakistani payment channels cited for user context only. rs786 does not share personal data with these providers except as strictly necessary for processing your specific transactions.
International Data Transfers
rs786 operates under international jurisdiction. Your personal data may be transferred to and processed in countries outside your country of residence, including countries that may not have data protection laws equivalent to those of your home jurisdiction.
Where personal data is transferred internationally, rs786 implements appropriate safeguards to protect that data, which may include:
- Binding contractual clauses in data processing agreements with service providers;
- Transfers to processors located in jurisdictions that provide an adequate level of data protection as assessed by applicable regulatory authority;
- Other legally recognised transfer mechanisms as applicable under the law of the governing jurisdiction.
For Pakistani users, please note that Pakistan does not currently have a comprehensive data protection law equivalent to international standards such as the EU GDPR. rs786 nonetheless applies data protection principles — including purpose limitation, data minimisation and security obligations — as a matter of platform policy.
Data Retention
rs786 retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable legal obligations. The following general retention guidelines apply:
- Account Data: Retained for the duration of your Account relationship with rs786, plus a post-closure period as required by applicable AML and financial record-keeping law (typically five to seven years);
- KYC Documents: Retained for the period required by applicable anti-money laundering regulations following Account closure;
- Transaction Records: Retained for the period required by applicable financial and tax record-keeping obligations;
- Support Communications: Retained for a reasonable period post-resolution, typically up to two years, for quality assurance and dispute documentation;
- Responsible Gambling Records: Retained for the duration of any self-exclusion or limit instruction and for a period thereafter as required to enforce the restriction;
- Cookie Data: Retention periods vary by cookie type and are set out in Section 9.
On expiry of the applicable retention period, data is securely deleted or anonymised in accordance with our data disposal procedures.
Cookies & Tracking Technologies
rs786 uses cookies and similar tracking technologies to operate the Platform, remember your preferences and analyse usage. Below is a summary of the cookie categories we use:
| Category | Purpose | Retention | Required? |
|---|---|---|---|
| Essential | Session management, authentication, security tokens. Required for basic Platform functionality. | Session / up to 24 hours | Yes — no opt-out |
| Functional | Language preferences, display settings, responsible gambling limit reminders. | Up to 12 months | Yes — operational |
| Analytics | Aggregated usage statistics, page performance monitoring, error tracking. No individual profiling. | Up to 13 months | Consent where required |
| Marketing | Personalised content based on browsing patterns, if consent is given. | Up to 12 months | Consent required |
You may control non-essential cookies through your browser settings. Disabling essential cookies may prevent the Platform from functioning correctly. rs786 does not use cookies to collect special category or Sensitive Data.
Your Data Rights
Subject to applicable law and our legal obligations, you have the following rights regarding your personal data held by rs786. To exercise any of these rights, contact us via Live Chat or at the email address in Section 15.
Right of Access
Request a copy of the personal data we hold about you. We will respond within the timeframe required by applicable law.
Right of Rectification
Request correction of inaccurate or incomplete personal data. Some corrections may require supporting documentation.
Right of Erasure
Request deletion of your personal data where it is no longer necessary or where processing was based on consent you have withdrawn. Subject to our legal retention obligations.
Right to Restrict Processing
Request that we temporarily stop processing your data while accuracy or objection grounds are investigated.
Right to Data Portability
Request a structured, machine-readable copy of personal data you provided to us, where processing was based on consent or contract.
Right to Object
Object to processing based on legitimate interests, including profiling. We will cease processing unless we demonstrate compelling legitimate grounds that override your interests.
Rights requests are processed within the timeframe required by applicable data protection law (typically 30 days). We may require identity verification before actioning a rights request. Rights are subject to exemptions under applicable law — for example, data retained for AML compliance cannot be deleted on request during the legally required retention period.
Minors and Under-Age Users
The rs786 Platform is strictly intended for adults aged 18 years or older — or the higher minimum age required by the applicable operator or license jurisdiction. We do not knowingly collect personal data from individuals under the minimum age.
If we become aware that personal data has been collected from a minor — whether through registration, payment or any other means — we will immediately suspend the associated Account, delete the data collected and return any funds in accordance with our legal obligations.
If you are a parent or guardian and believe that a minor in your household has registered on rs786 without authorisation, please contact us immediately via Live Chat or at the contact details in Section 15. We recommend using device-level parental controls to restrict minors' access to gambling websites.
Security Measures
rs786 implements a range of technical and organisational security measures designed to protect personal data against unauthorised access, loss, alteration and destruction. These measures include but are not limited to:
- Encryption: Personal data is encrypted at rest and in transit using industry-standard protocols;
- Access Controls: Access to personal data is restricted to authorised personnel on a need-to-know basis, governed by role-based access policies;
- Authentication: Two-factor authentication is supported and encouraged for all user accounts;
- Audit Logging: System access and data processing activities are logged and audited regularly;
- Incident Response: rs786 maintains documented procedures for identifying, containing and reporting data security incidents;
- Vendor Security: Third-party processors are vetted for security standards prior to engagement and are contractually required to maintain appropriate technical safeguards.
No data transmission over the internet or electronic storage system can be guaranteed as completely secure. While rs786 applies industry-standard measures, we cannot warrant absolute security. Users should maintain strong, unique passwords and avoid accessing their account over unsecured public Wi-Fi connections.
Third-Party Links and Services
The rs786 Platform does not include links to third-party external websites as a matter of policy. However, the underlying gambling operator platform to which rs786 connects may include links to third-party payment processors, game studios or regulatory bodies.
rs786 is not responsible for the privacy practices or content of any third-party services. Each third-party service you interact with during your account journey — including payment processors, identity verification services and game content providers — has its own privacy policy, which you should read independently.
The mention of payment method names including Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah on this Platform is for contextual reference only. rs786 does not control the data practices of these providers, and their mention does not constitute a partnership, affiliation or endorsement.
Amendments to This Policy
rs786 reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable law or Platform functionality. Material changes will be communicated to registered users via the email address on file or through a prominent notice on the Platform.
The "Last Updated" date at the top of this page indicates when the Policy was most recently revised. We recommend reviewing this Policy periodically to stay informed of how rs786 handles your personal data. Continued use of the Platform following publication of an updated Policy constitutes acceptance of the revised terms.
Contact Us
If you have questions, concerns or complaints regarding this Privacy Policy or the way rs786 processes your personal data, or if you wish to exercise any of the data rights described in Section 10, please contact us through the following channels:
- Live Chat: Available within your Account dashboard, 24 hours a day, 7 days a week — the fastest way to reach our support team;
- Help Center: A searchable self-service knowledge base addressing common account, payment and privacy queries;
- Email: [email protected] (displayed as plain text — not a clickable link)
rs786 aims to acknowledge all data rights requests and privacy complaints within five business days, and to resolve them within the timeframe required by applicable law. Complex requests may require additional processing time, in which case we will keep you informed of progress.
If you are dissatisfied with our response to a privacy complaint, you may have the right to lodge a complaint with the applicable data protection supervisory authority in the jurisdiction under which rs786 operates.